About Us Orlando Utilities Commission Bill
Are you an OUC member and would like to settle your bills? Find out more about the options and make a payment right now. Pay online in a matter of minutes by following the link on this page to access the Orlando Utilities Commission login page.
Follow the link below to make a payment online or control your account. It is also useful bill pay details like the OUC customer service number, payment postal address, and billing phone number below.
How Do I Pay My Orlando Utilities Commission Bill?
OUC bills are able to be paid online by telephone or mail. OUC does not accept payment at walk-in centers in the downtown area of Orlando or Gardenia.
Pay online MyOUC, an online account service can be used to accept debit and credit card transactions via electronic checks. The service is simple to use and comes with features to assist you in keeping track of your bills and monitoring your account.
You can use the service to check the monthly bill, update information on your account and receive support. American Express, MasterCard, and Visa are supported along with Discover, ACCEL STAR, NYCE, PULSE, Visa, MasterCard, Visa, and Visa. There is an additional $5.75 fee for credit card and debit transactions. Click the button below to make an OUC bill payment online. Log in, sign in and view your account online.
Pay Automatically: Through the online service, you can establish an automatic payment schedule using payments directly from your savings or checking accounts. The service is not compatible with debit/credit cards.
Pay via phone: The OUC billing phone number is 407-423-9018. Pay by phone allows credit and debit card transactions. For customers in Orlando/Orange County, call 407-423-9180. Customers in Osceola/St. Cloud can contact 407-957-773. Cloud’s automated service is available 24/7. Have your account number ready when you call.
Pay a check via mail: The Orlando Utilities Commission’s address to pay bills for payments is OUC, PO Box 313329, Tampa FL 33631-3329. (Use this address only if the bill stub exists). You can mail your money payment by check or order to Orlando Utilities Commission at the following address: PO Box 3193 Orlando FL 32802. Your OUC account number should be listed on the check. Your account number can be found on your statement. To ensure that your OUC payment is processed on time it is recommended that you mail your payment no less than 5 business days prior to the due date on your monthly billing statement.
Pay in person: There are many payment service providers located within the OUC service region. Walmart, Winn Dixie, and Fifth Third Bank are authorized providers. Cloud Utilities, 7-Eleven, ACE Cash Express, Advance America, Amscot, and Direct Auto. Payments made at an authorized payment center are posted to your account immediately. There is a $1.25 transaction cost.
Orlando Utilities Commission Contact
OUC Agents are on call from 7 AM until 6 PM Monday – Friday. The following numbers for customer service should be called in the event of a power outage or water issue in addition to questions regarding billing and accounts, and new accounts. For more information about billing, services, charges, and billing, customers who are new to the service should go to our Help for New Customers page.
Customer Services (Orlando/Orange County) Call: 423-9018
Customer Services (St. Cloud/Osceola Country): 409-757-7373
Mailing Address: Orlando Utilities Commission, PO Box 3193, Orlando Fl 32802
About Orlando Utilities Commission
Orlando Utilities Commission is a municipal public utility that provides water and electric services to Orlando and the regions of Orange County and St. Cloud. Cloud was created in 1922 by Orlando Water & Light Co. and is the second-largest electric utility in Florida. OUC currently serves around 250,000 customers.
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Orlando Utilities Commission FAQ
How many customers does Orlando Utilities Commission have?
In 1923, OUC was established by an law by the Florida Legislature, OUC is the second-largest municipality in Florida and the 14th largest municipal utility in the United States. OUC offers electric, water, or chilled water, as well as illumination services for more than 240,000 customers.
Who owns OUC Orlando?
Orlando Utilities Commission manages and is owned by the city of Orlando. City of Orlando in the State of Florida. The Commission offers commercial and residential customers with reliable, low-cost water and electric services. OUC serves customers who reside in Orlando, St. Cloud, and in portions of Orange and Osceola counties.
Is OUC water or electric?
The Orlando Utilities Commission (OUC The Reliable One) The Reliable One) is a public utility owned by the municipal government that provides water and electricity services to residents from Orlando, Florida, St. Cloud, Florida, and the unincorporated Orange as well as Osceola counties.